Deepinder Goyal, the founder of Zomato recently clarified the reports of worker agitation in West Bengal. He recently sent an email to the employees of the company explaining that indeed a handful of their delivery partners have been protesting lately. However, according to him, the protests were due to the rate card revisions and not upon forcing to deliver beef and pork as they were originally made out to be.
After consultation with a local politician of Howrah, this issue was added to the list of problems. The founder also claimed that in the past three months, no orders of pork or beef have been delivered, he made this statement after checking up.
in the email he also explained all the events behind this controversy, he said this outrage was in no way related to either food or religious beliefs. Also, this protest is limited to not only a handful of delivery partners but also to the limited area of Kolkata and not across West Bengal.
He explained that the rate card correction is their routine task, after the corrections, the delivery partners still earn the same amount of money, only the economics becomes better, an important step towards sustainability.
This step allows them to expand and extend more employment opportunities for even more delivery partners. however, sometimes some of the delivery partners do not understand the corrections in the card and they start protesting against the change.
the same thing happened in Howrah, the only difference was that instead of reaching out to the executives, they reached out to a local politician and framed the issue inappropriately.
He also explained why this implication of forced pork and beef delivery is forced. He said that he had a look into their delivery database and found that there were zero orders containing pork in that entire area in the last three months. there was one order that contained beef, but the customer canceled it before the order could be executed or delivered.